CREDICORP — Nigerian Consumer Credit Corporation
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CREDICORP Beneficiary Support

Terms of Use

These terms apply when you submit, track, or respond to a CREDICORP beneficiary support request.

Last updated: 12 August 2026

Purpose of the service

The portal provides support to people who have subscribed to or used a CREDICORP initiative. Requests are routed to internal support departments and assigned case officers.

Using the portal

  • Provide accurate information.
  • Submit only relevant evidence you are entitled to share.
  • Keep your ticket reference and verification details private.
  • Do not submit secrets such as passwords, PINs, or one-time codes.

Ticket handling

Submission creates a support ticket. It may be classified, assigned, transferred, escalated, resolved, or closed according to the configured workflow. CREDICORP may request more information before work can continue.

Availability

Maintenance, communication outages, verification needs, or lawful restrictions may temporarily affect access. Material changes to these terms will be published here.