CREDICORP Beneficiary Support
Privacy Policy
This notice explains how the CREDICORP beneficiary support service collects, uses, and protects information.
Last updated: 12 August 2026
Information we collect
We collect the contact details, initiative, request description, evidence, verification records, and communication history needed to provide support.
How we use your information
We use your information to create, route, investigate, and resolve your support ticket, communicate updates, prevent misuse, and maintain an auditable service history.
Who can access it
Access is limited to authorized CREDICORP staff based on their role, department, and ticket assignment. Service providers may process limited information where required to operate approved communication channels.
Protection and retention
The service uses access controls, evidence integrity checks, and auditable activity records. Information is retained only for approved support, audit, and legal periods.
Your rights
Subject to lawful retention requirements, you may request access, correction, objection, or erasure through an approved CREDICORP support channel.